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  • 1.  Retention of Participant Data

    Posted 09-02-2023 14:11

    Hi can anyone tell me how long a provider needs to retain participant data after they have left the service?

    I have checked the Privacy Act, The disability Act as well as speaking to our Auditor, the NDS and the NDIS and no one can tell me. I know it is 7 years for Employee and Business records however no info for participant records??

    Anyone??



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    Gavin Burkhardt
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  • 2.  RE: Retention of Participant Data

    Posted 10-02-2023 10:52

    Hi Gavin,

    Yes, it is seven years, and for any child U18, it is seven years beyond their 18th birthday, regardless of the service end date

    Kind regards,

    Paula



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    Paula Roberts
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    Original Message


  • 3.  RE: Retention of Participant Data

    Posted 10-02-2023 12:06

    Hi Gavin,

     

    From my knowledge, the answer is Yes. An organisation should keep records of participants even after they are no longer with your service.

     

    The record doesn't have to be a hard copy; scanned copies are as good as hard copies.

     

    For example, if you have an external Audit, they could ask. If unexpected things happen to a client and become reportable incident, and the NDISQ&S commission want more info, they could contact you for those record.

     

    I hope this helps.

     

    Regards,

    Jital

    Jital Pandya
    Manager - ACT Southside Houses

    Tel. 02 6232 5841 | Mobile. 0419 393 857
    JitalPandya@valmar.com.au | www.valmar.com.au
    New Client Enquiries : 1300 VALMAR (1300 825 627)

    Valmar Support Services operations are part funded by income generated from the services provided, and part funded through a number of Government programs. Valmar gratefully acknowledges the support provided by the National Disability Insurance Scheme, the Australian Government Department of Social Services through the Disability Employment Support Program and the Australian Government Department of Health through the Commonwealth Home Support Program. 

    This message (and any associated files) is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential. If you are not the intended recipient you are hereby notified that any dissemination, copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer.




    Original Message


  • 4.  RE: Retention of Participant Data

    Posted 10-02-2023 14:53

    Hi Gavin,

     

    My understanding is that for adults it is 7 years.

     

    Warmest regards,

    Peter Spyker

    Executive Officer

    Ability Hut

    0419 177 011

    peterspyker@abilityhut.com.au

    www.abilityhut.com.au

     




    Original Message


  • 5.  RE: Retention of Participant Data

    Posted 10-02-2023 15:07

    Thanks Everyone! :)



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    Gavin Burkhardt
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    Original Message


  • 6.  RE: Retention of Participant Data

    Posted 10-02-2023 15:27

    Gavin this is a great question, I also have been searching for this answer. For those advising it is 7 years, can you point me to where it says this for reference? 



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    Natalie Theuma
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    Original Message


  • 7.  RE: Retention of Participant Data

    Posted 10-02-2023 15:32

    Hi Natalie,

     

    I'm fairly certain it's in the Health Records Act 2001.

     

    Warmest regards,

    Peter Spyker

    Executive Officer

    Ability Hut

    0419 177 011

    peterspyker@abilityhut.com.au

    www.abilityhut.com.au

     

     




    Original Message


  • 8.  RE: Retention of Participant Data

    Posted 10-02-2023 15:40

    Thanks for the quick reply Peter, that's very helpful. 



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    Natalie Theuma
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    Original Message


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